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Store Policy

Customer Care

TheCuratorFinds Customer Care Policy

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Welcome to TheCuratorFinds!

 

We appreciate your trust in us and strive to provide you with exceptional customer service. Our Customer Care Policy is designed to ensure your satisfaction, whether you're here for our affiliate marketing recommendations, digital downloads, or merchandise from Printful, our third-party supplier.

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1. Customer Support

Our dedicated customer support team is here to assist you with any queries or concerns. Feel free to reach out to us via email at support@thecuratorfinds.com or through our Contact Us page on the website. We aim to respond to all inquiries within 24 hours during business days.

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2. Affiliate Marketing Guidance

For all your affiliate marketing needs, we're committed to offering clear guidance and assistance. If you have any questions about our recommended products or services, our team is ready to provide you with the information you need to make informed decisions.

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3. Digital Downloads

When purchasing digital downloads from TheCuratorFinds, we want to ensure a seamless experience for you. If you encounter any issues with your download or have questions about the content, contact our support team, and we'll promptly assist you.

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4. Printful Merchandise

As part of our commitment to quality, we have partnered with Printful for our merchandise. If you experience any problems with the products received, such as defects or shipping issues, please contact us. We will work closely with Printful to resolve the matter and ensure your satisfaction.

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5. Returns and Refunds

Your satisfaction is our priority. If you're not completely happy with your purchase, please review our Returns and Refunds Policy on our website for detailed instructions on how to initiate a return or request a refund.

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6. Security and Privacy

We take the security of your information seriously. Rest assured that any personal data you provide is treated with the utmost confidentiality. For more details, please refer to our Privacy Policy.

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7. Feedback and Suggestions

We value your feedback and suggestions. Your insights help us improve our services and enhance your experience. Feel free to share your thoughts with us at support@thecuratorfinds.com.

 

Thank you for choosing TheCuratorFinds. We appreciate your support and look forward to serving you with excellence.

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Warm regards,

TheCuratorFinds Team

Privacy & Safety

We respect your privacy and comply with data protection law whenever We process your data. The law says that the personal information We hold about you must be:

  1. Used lawfully, fairly and in a transparent way.

  2. Collected only for valid purposes that We have clearly explained to you and not used in any way that is incompatible with those purposes.

  3. Relevant to the purposes We have told you about and limited only to those purposes.

  4. Accurate and kept up to date.

  5. Kept only as long as necessary for the purposes We have told you about.

  6. Kept securely.

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Your personal information will only be used for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If We need to use your personal information for an unrelated purpose, We will notify you and We will explain the legal basis which allows us to do so.

 

Please note that We may process your personal information without your knowledge or consent, but We will only do so where this is required or permitted by law.

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Payment Methods


PAYPAL

TheCuratorFinds keeps your payment information secure.  We never receive your credit card information

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Payment Methods
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